Refund policy
🔁 Returns Eligibility
We accept returns under the following conditions:
* Defective Product: You are eligible for a 100% refund if the product is damaged or has a manufacturing defect.
📹 Important Requirement for Defective Products
To claim a refund for defective items, you must provide a proper unboxing video that clearly shows:
* The sealed package being opened.
* The product condition inside.
* Without an unboxing video, we may not be able to process your refund request.
⏳ Return Request Timeline
* You must request a return within 3 days of delivery.
* Requests made after this period may not be accepted.
📦 Conditions for Return
Product must be unused, unwashed, and in original condition.
* Tags must be intact.
* Product should be returned in original packaging.
🔄 Return & Refund Process
Follow these simple steps:
Contact Us
Reach out to our support team with your order details and reason for return.
* Share Proof (if required)
* Upload unboxing video (for defective items)
* Share product images if needed Approval.
* Once verified, we will approve your return request.
Return Pickup / Shipping
* We will guide you on the return pickup or self-shipping process.
Refund Processed
* After receiving and inspecting the product, your refund will be initiated within 5–7 business days.
💰 Refund Method
* Refunds will be credited to your original payment method or via UPI/bank transfer.
❌ Non-Returnable Cases
* Products without original tags.
- Used, washed, or damaged items (not due to us).
- Provide Unboxing video as proof
- Requests made after the return window.
📞 Need Help?
We’re always here for you!
WhatsApp: +91 9946050956
Email: d.savikoffical@gmail.com
Instagram: @d.savikofficial
Thank you for shopping with D.SAVIK ❤️
We appreciate your trust and support!